Return Policy

After informing us of cancellation you have 5 days to return your item to us. We are unable to process refunds for returns that arrive to us after this period.

You shall send back the goods to us as Returns to our address without undue delay and in any event not later than 14 days from the day on which you received the Goods. The deadline is met if you send back the goods before the period of 14 days has expired.

COST OF RETURNING GOODS
Buyer will have to bear the direct cost of returning the goods with tax and duties.

Easy Returns
Here at The Medieval Shop we endeavour to make returns as easy as possible for you. The Medieval Shop carefully selects every product looking at both quality and value for money with the sole intention of making our customers feel happy with their purchase. However, we fully understand that every so often a customer may have to return or exchange an item purchased from ourselves.

Procedures For Returning Goods
1) Please could you call customer services within 7 days of receiving your order on +91- 88 0062 2052 and inform us that you wish to return the goods or alternatively email us at sales@themedievalshop.com
2) At this point you can mail the item back to us (please use a signed for service for your own protection) or we can arrange our courier to come and collect the items on a convenient day for you (charges apply for this service).